To our valued customer: The ongoing Canada Post strike actions may delay receipt of all plan-related documents, including invoices. Rest assured you will receive them as soon as possible. For payment inquiries, please call us at 1-866-922-9004 or to check and update your account online visit https://www.slwofc.ca/login. Thank you for your patience.

Frequently asked questions

SLWC is an independent company separate from City of Ottawa, ON and offers this optional service as an authorized representative of the contract issuer. Your choice of whether to participate in this service plan will not affect the price, availability, or terms of service from City of Ottawa, ON.