Due to past Canada Post strike actions, delivery of plan-related documents may have been delayed. If you have not received your documents within two weeks, please contact us to request a reprint. We appreciate your patience.

Frequently asked questions

SLWC is an independent company separate from City of Ottawa, ON and offers this optional service as an authorized representative of the contract issuer. Your choice of whether to participate in this service plan will not affect the price, availability, or terms of service from City of Ottawa, ON.