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Homeowner Exterior Lines Responsibility


As a homeowner, you know that repairs to plumbing lines inside your home is your responsibility. However, like many homeowners, you may NOT be aware that you are also responsible for repairs to Water service and Sewer/Septic lines on your property boundary buried outside your home.

Repair or replacement, due to damages caused by normal wear and tear, to these exterior lines can be costly and are not typically covered by basic homeowners’ insurance.

Service Line Warranties of Canada Repair Plans

The Region of Durham has approved Service Line Warranties of Canada (“SLWC”), to offer eligible homeowners optional repair plans to help protect you against potentially expensive repairs to water service line and sewer/septic lines on your property.

Starting as low as $5.70+HST per month, SLWC’s plans protect you from unforeseen high out-of-pocket expenses and the hassle of finding the right plumber for your repair job, with just one call.

Benefits of SLWC repair plans

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You pay $0 for covered repairs up to benefit amount
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Repair hotline available 24/7, 365 days
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Repairs performed by insured, licensed and local plumber
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One-Year guarantee on covered repairs

Did you know?

  • About 1 in 3 homeowners has less than $500 set aside for emergency home repairs*
  • 1/3 of homeowners have trouble finding the right contractor for home repairs, and when they do, 50% report problems with the contractor*
    *2021 State of Canadian Home Survey conducted by Leger Opinion

SLWC repair program is simple and has helped Ontario Homeowners save millions of dollars in repair costs.

In the event of an unexpected broken or leaking line, one call to the 24/7 call center will dispatch a local, licensed, reputable plumber to your residence to repair or replace the line.

Watch the program video

Get An Instant Online Quote For Your Home