The City of Greater Sudbury has partnered with Service Line Warranties of Canada (SLWC), * an independent company, to offer Sudbury homeowners protection plans to help cover repair costs associated with their water and sewer/septic service lines. This is not a City program and participation is optional and voluntary for Sudbury homeowners. Sudbury homeowners are invited to enroll in one or more of the Coverage Plans below. In the event of an issue, simply call SLWC and a local, licensed and insured plumber will be dispatched to your home to make all covered repairs at no charge up to the service call benefit amount. Voir les détails du plan en français.
Save 10% when you purchase two plans or more.
Selected Plans
This Plan Includes: 1
- Unlimited annual benefit amount
- Unlimited service calls ($15,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What's covered: 1
- Locating the blockage or collapse
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Welding
- Locating the leak
Exclusions: 1
- Branch lines, any tanks or appliances, and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
This Plan Includes: 2
- Unlimited annual benefit amount
- Unlimited service calls ($16,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What's covered: 2
- Locating the blockage or collapse
- Pipe replacement or repair
- Repair or replacement of seals and joints
- Unblocking
- Fitting external valves
- Welding
Exclusions: 2
- Septic/collection tanks; leaching fields; non-conforming drain lines; branch lines; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Costs on covered repairs may exceed the benefit limit, in which case you pay the difference between the cost and the benefit limit. Additional exclusions apply.
This Plan Includes: 3
- Unlimited annual benefit amount
- Unlimited service calls ($3,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
What's covered: 3
- Broken water valve causing unstoppable water flow
- Repair/replace burst interior water pipe
- Leaking wax seal
- Leaking supply pipe to hot water heater
- Blocked drain
Exclusions: 3
- Appliances, fittings and fixtures; vent stacks; pumps or grinders; non-conforming drain lines; frozen pipes; fire suppression and other sprinkler systems, irrigation systems, distribution piping such as for radiators and heating systems, condensate drain lines for cooling systems; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Order Summary
*Service Line Warranties of Canada ("SLWC"), a portfolio company of Canadian-based Brookfield Infrastructure, maintains corporate offices located at 4000 Town Center Boulevard, Suite 400, Canonsburg, PA 15317. SLWC is an independent company separate from your local utility or community and now offers this optional service plan as an authorized representative of Northcoast Solutions of Canada, ULC, 2200 HSBC Building 885 West Georgia Street, Vancouver, BC V6C 3E8. Your choice of whether to purchase this service plan will not affect any service you have with your local utility or community. The City of Greater Sudbury and SLWC entered into an agreement to introduce these plans to Sudbury customers. See eligibility requirements and coverage limitations above.